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Cathay Pacific Worry Free Fares are reduced fares for
travelers 55 years of age or better. If you are not 55 years of age or
better please go back to the general public site at http://www.cathaypacific.com/cpa/en_US/homepage
The following are some questions and answers about the Worry Free fares.
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Who qualifies to
purchase Worry Free Fares? |
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There are two ways to qualify – you either have to be at least 55 years
of age or, if you are traveling with a companion, your
companion has to be at least 55 years of age at the time of departure. At least
one person in the itinerary must be 55 years of age or older. Either
way, whoever ends up purchasing Worry Free Fares online at
www.cathay-usa.com/55plus
must be a registered Cathay Pacific eNews subscriber and must use
his/her personal credit card to purchase the tickets. (If you are not a
Cathay Pacific eNews subscriber, you can easily register online at
http://www.cathaypacific.com/cpa/en_US/offerspromotions/cxpecials.
Registration is free.)
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Given that Worry Free
Fares are booked online, how do you check that I qualify? |
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Proof of age will be required at time of check-in for your Cathay Pacific
outbound flight – agents will check to make sure the purchaser or the
companion (if there are 2 in the reservation) is at least 55 years of age at
the time of departure. To avoid being charged a higher fare at check-in, be
sure that either yourself or your companion (if traveling with a companion)
is at least 55 years of age at the time of departure.
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I'm not 55 years old and
neither is my companion, can I still take advantage of these fares? |
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Sorry, these fares are specially priced for the mature traveler in mind.
At least one person in the itinerary must be 55 years of age or older. Please go to
http://www.cathaypacific.com/cpa/en_US/homepage
to purchase your tickets.
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How many passengers can
book on the same reservation? |
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You can purchase a ticket for yourself and one other person, so long
as you both are traveling on the same itinerary. If there are more than 2
people in your reservation, separate bookings will need to be created for
the additional travelers. At least one person in the reservation must be 55
years of age or older and a Cathay Pacific eNews subscriber.
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When
can I make changes? |
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Prior to departure, you can change your travel dates, your destination
beyond Hong Kong and companion name (keep in mind that at least one of the
two travelers must still be 55 years of age). These changes are subject to
availability and fare differential; that is, the adjusted dates of travel
and destination may be at a different price if the U.S. departure date is
effected. Keep in mind that you have a 30-day maximum travel period that
begins on the day you depart. Please make changes at least 4 days prior to
your scheduled departure date to allow time to reissue ticket. If you are
traveling with an e-ticket, please call Cathay Pacific Reservations
at 1-800-233-2742. If you are traveling with a paper ticket,
please call Cathay Pacific Reservations at 1-800-233-2742.
You will be advised of the procedure on how tickets will be reissued (if it
is required).
After departure, you can make changes (subject to availability) to your
return travel date to the U.S. Or, if you are traveling beyond Hong Kong,
you can make changes to your date to/from your pre-determined destination.
Keep in mind that you have a 30-day maximum travel period that begins on the
day you depart the U.S. Please also note, once your travel has commenced you
cannot make any name changes or change your destination or add a destination
beyond Hong Kong. To make changes to your return and/or onward travel date
beyond Hong Kong, please go to the Cathay Pacific city ticketing office in
Hong Kong or your Asia destination prior to your new scheduled departure. Please
click
here for contact information on Cathay Pacific city ticketing office
worldwide. If you are traveling between New York and Vancouver B.C., you
can make date changes to your ticket by contacting Cathay Pacific
Reservations at 1-800-233-2742. Tickets cannot be changed
at the airport.
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How
do I request a refund? |
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Worry Free Fare tickets are 100% refundable prior to departure. If you wish to refund your
e-ticket contact Cathay Pacific Reservations at 1-800-233-2742
prior to your scheduled departure date and inform them that you want to cancel your booking
and request a refund. If you wish to refund your paper ticket you must call our North America
Reservations at 1-800-233-2742 prior to your scheduled departure date and inform
them that you want to cancel your booking and request a refund. To claim your refund, please
mail your tickets (make a copy for your records) to the following address:
Cathay Pacific Airways Limited
550 West 6th Avenue, Suite 500
Vancouver, B.C. V5Z 4S2
ATTN: Refund
Once tickets are received, a refund in the form of a credit to the purchasing credit card
used will be processed within 60 days.
Please note that cancellations after departure are non-refundable but you
can make any travel date changes at any time at no charge, subject to
availability. For changes prior to your scheduled departure, a minimum of 4
days is required for processing. Additionally, when there are two in the reservation and
one needs to refund the ticket, the remaining traveler must be at least 55 years of age
or both tickets need to be refunded.
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How can I find the
lowest fare? |
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To help you find the least expensive dates of travel, go to
Find Lowest Fares.
You'll view at a glance available travel dates categorized as low, mid and high
season. Fares are usually cheaper for mid-week (Monday - Thursday) travel and
during low seasons, so you may want to plan a mid-week departure during low season
to get the lowest fare possible.
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Can I book in any
class of service? |
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At this time, Worry Free Fares are for Economy Class tickets only.
If you wish to travel in Business or First Class, please purchase your
tickets at
http://www.cathaypacific.com/cpa/en_US/homepage
or see your travel agent.
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What are the
qualifying departure cities and destinations? |
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You can fly from one of three Cathay Pacific U.S. gateways (New York JFK,
Los Angeles or San Francisco) to Hong Kong and/or to one of the
following Worry Free Asia destinations: Bangkok, Beijing, Denpasar (Bali), Cebu,
Delhi, Jakarta, Shanghai, Singapore, Taipei, Hanoi, Ho Chi Minh City, Mumbai (Bombay)
or Manila.
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Can I go to more
than one Southeast Asia city on a Worry Free Fare? |
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Worry Free Fares permit roundtrip travel to ONE destination beyond
Hong Kong. If you wish to travel to more than one destination beyond
Hong Kong, or if your preferred destination is not among those listed as
a qualifying destination, please go to
http://www.cathaypacific.com/cpa/en_US/homepage
to purchase your tickets online.
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I'm traveling beyond
Hong Kong, can I stopover in Hong Kong and for how long? |
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Worry Free Fares allow you to stopover in Hong Kong in both directions of
your roundtrip travel if you are traveling to one of the Worry Free
destinations beyond Hong Kong. You can stopover in Hong Kong as many days
as you like so long as your entire journey, from the day you depart the
USA to the day you return to the USA, does not exceed 30 days.
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What
is the maximum travel period? |
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You have up to 30 days of travel on Worry Free Fares. The 30-day period is
based on the day you depart the USA to the day you return to the USA.
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I don't live in New York,
Los Angeles or San Francisco, so how do I connect with your flight? |
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You must purchase a separate ticket on a domestic carrier that flies from your
hometown to the Cathay Pacific gateway. Many domestic carriers have convenient
connections with our flights. You can purchase the domestic portion of your
travel online at
http://www.cathaypacific.com/cpa/en_US/homepage
or visit one of the other airline's web site like American Airlines at
www.aa.com.
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Can I earn
frequent flyer miles when I buy a Worry Free Fare? |
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Worry Free tickets are eligible to earn miles in the Asia Miles frequent
flyer program. Regretfully, Worry Free tickets are not eligible to earn
miles in the American Airlines AAdvantage® frequent flyer program. For more
information about Asia Miles, please visit www.asiamiles.com
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I am not holding a
U.S. passport, where can I find information about required visas? |
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Please contact the local consulate of the country you are visiting for detailed
information on visas. Passengers are responsible for obtaining the necessary visas
to enter certain countries. Passengers must also make sure that their passport
has a sufficient remaining validity period for entry into the countries being
entered or transited. If you are flying from New York, please note that
Cathay Pacific Airways' flights between New York (JFK)
and Hong Kong stops in Vancouver, B.C. Canada. Passengers are
responsible for obtaining a Vancouver transit visa (if required depending on
passport type) when flying between New York (JFK) and Hong Kong.
Please be sure to obtain the required visa (if needed) before purchasing any airfares.
Applications for the Canadian transit visa can be obtained from the Canadian Consulate
in New York located at 1251 Avenue of the Americas (on 6th Avenue between 49th and 50th
Streets). The passenger's passport and two passport-sized photos must be submitted with
the application between the hours of 8:00-10:00 a.m. only. And if everything is in
order, the passport with the transit visa can be picked up after 1:00 p.m. the same
day. If you have further questions, please contact the Canadian Consulate at
(212) 596-1700.
Please see the following "Visiting Canada" website for further information
regarding transit visa:
http://www.cic.gc.ca/english/applications/guides/5256e2.html.
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What is an electronic
ticket (e-ticket)? |
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Electronic ticket (e-ticket) allows you to travel without the use of
paper tickets. Ticket information is electronically stored, and you
receive only a confirmation of your itinerary and receipt through your
email. Please be sure to print a copy of your confirmation email and
bring it to the airport along with your other required travel documents.
It is highly recommended that you purchase your e-ticket online no
later than 4 days before your day of departure in order to ensure
that your e-ticket transaction is processed accordingly.
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Will I be receiving an electronic ticket (e-ticket) or a traditional paper ticket for my purchase? |
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Your ticket will be issued as an electronic ticket (e-ticket). However, in instances
where e-ticket is not available, a paper ticket will be issued and mailed to you. A
paper ticket will be issued if your travel itinerary includes codeshare flights*,
joint-venture flights** or selected destinations.
* Our codeshare flights are operated by one of our partner carriers.
** Our joint venture flights are operated by Vietnam Airlines between Hong Kong and Hanoi,
as well as Ho Chi Minh City.
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